Moto G4 Play USB to PC connection problems


Motorola Device Manager_2.5.4(1).exe is installed at Windows10 PC. The USB-debugging ist activated at MotoG4 Play. After connection via USB to PC (Windows 10) the smartphone is recogniced as a MTP device.

Problem: After opening of the information desk at the smartphone there is no button of a USB connection available. MTP cannot be selected. The Windows 10 explorer shows the MotoG4 Play folder but an empty file. If I try to import pictures and videos an information says: no pictures and videos available.

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